Browsers

In order for your browser to work properly, it must have access permission for the Internet Zone and Trusted Zone. Before granting permission, make sure that you understand how to configure your browser's security for optimal protection and have the latest service packs installed for the browser you are using.

To grant your browser access permission, do any of the following:

Grant access to the program directly. See Granting a program permission to access the Internet .
Select Allow when a Program alert for the browser appears.

Internet Explorer

You may need to allow Internet access rights to the Services and Controller App (the file name is typically services.exe).

To grant Internet access permission to the Services and Controller App:

Select Program Control|Programs.
In the Programs column, locate Services and Controller App.
In the Access column, select Allow from the shortcut menu.

Netscape

If you are using a supported Navigator version and are still experiencing difficulty accessing the Web with ZoneAlarm security software active, check the browser preferences to make sure you are not configured for proxy access.